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Passage 1 · Q 1–13

Plain English Campaign

AWe launched Plain English Campaign in 1979 with a ritual shredding of appalling government and municipal council forms in Parliament Square, London. We had become so fed up of people visiting our advice centre in Salford, Greater Manchester, to complain about incomprehensible forms that we thought we ought to take action. At the time the shredding seemed like merely throwing sand in the eyes of the charging lion, but it briefly caught the public imagination and left an impression on government and business. Although we’re pleased with the new plain English awareness in government departments, many local councils and businesses maintain a stout resistance to change. One council began a letter to its tenants about a rent increase with two sentences averaging 95 words, full of bizarre housing finance jargon and waffle about Acts of Parliament. The London Borough of Ealing sent such an incomprehensible letter to 150 residents that 40 of them wrote or telephoned to complain and ask for clarification. Many were upset and frightened that the council was planning to imprison them if they didn’t fill in the accompanying form. In fact, the letter meant nothing of the sort, and the council had to send another letter to explain.

BPlain legal English can be used as a marketing tactic. Provincial Insurance issued their plain English Home Cover policy in 1983 and sold it heavily as such. In the first 18 months, its sales rocketed, drawing in about an extra £1.5 million of business. Recently, the Eagle Star Group launched a plain English policy to a chorus of congratulatory letters from policyholders. People, it seems, prefer to buy a policy they can understand.

CTwo kinds of instructions give us a lot of concern – medical labels and do-it-yourself products. With medical labels, there is a serious gap between what the professionals think is clear and what is really clear to patients. A survey by pharmacists Raynor and Sillito found that 31% of patients misunderstood the instruction on eye drops ‘To be instilled’, while 33% misunderstood ‘Use sparingly’. The instruction ‘Take two tablets 4 hourly’ is so prone to misunderstanding (for example, as 8 tablets an hour) that we think it should be banned. Unclear instructions on do-it-yourself products cause expense and frustration to customers. Writing the necessary instructions for these products is usually entrusted to someone who knows the product inside out, yet the best qualification for writing instructions is ignorance. The writer is then like a first-time user, discovering how to use the product in a step-by-step way. Instructions never seem to be tested with first-time users before being issued. So vital steps are missed out or components are mislabeled or not labelled at all. For example, the instructions for assembling a sliding door gear say: ‘The pendant bolt centres are fixed and should be at an equal distance from the centre of the door.’ This neglects to explain who should do the fixing and how the bolt centres will get into the correct position. By using an imperative and an active verb the instruction becomes much clearer: ‘Make sure you fix the centres of the pendant bolts at an equal distance from the centre of the door.’

DEffectively, the Plain English movement in the US began with President Jimmy Carter’s Executive Order 12044 of 23 March 1978, that required regulations to be written in plain language. There were earlier government efforts to inform consumers about their rights and obligations, such as the Truth in Lending Act (1969) and the Fair Credit Billing Act (1975), which emphasized a body of information that consumers need in simple language. But President Carter’s executive order gave the prestige and force of a president to the movement. All over the country isolated revolts or efforts against legalistic gobbledygook at the federal, state and corporate levels seemed to grow into a small revolution.

EThe Bastille has not fallen yet. The forces of resistance are strong, as one can see from the case of Pennsylvania as cited in the Scorecard. In addition, President Ronald Reagan’s executive order of 19 February 1981, revoking President Carter’s earlier executive order, has definitely slowed the pace of plain English legislation in the United States. There are three main objections to the idea of plain English: (1) The statute would cause unending litigation and clog the courts; (2) The cost of compliance would be enormous; (3) Some documents simply can’t be simplified.

FSimply not true in all the ten states with plain English laws for consumer contracts and the 34 states with laws or regulations for insurance policies. Since 1978 when plain English law went into effect in New York there have been only four litigations and only two decisions. Massachusetts had zero cases. Citibank of New York made history in 1975 by introducing a simplified promissory note and afterwards simplified all their forms. Citibank counsel Carl Falsenfield says: ‘We have lost no money and there has been no litigation as a result of simplification.’ The cost-effectiveness of clarity is demonstrable. The only legal language that has been tested for centuries in the courts is precise enough to deal with a mortgage, a deed, a lease, or an insurance policy. Experience of several corporations and insurance companies has proved that contracts and policies can be made more understandable without sacrificing legal effectiveness.

GWhat does the future hold for the Plain English movement? Today, American consumers are buffeted by an assortment of pressures. Never before have consumers had as many choices in areas like financial services, travel, telephone services, and supermarket products. There are about 300 long-distance phone companies in the US. Not long ago, the average supermarket carried 9,000 items; today, it carries 22,000. More importantly, this expansion of options is faced by a staggering 30 million Americans lacking the reading skills to handle the minimal demands of daily living. The consumer’s need, therefore, for information expressed in plain English is more critical than ever.

HWhat is needed today is not a brake on the movement’s momentum but another push toward plain English contracts from consumers. Despite some victories, the war against gobbledygook is not over yet. We do well to remember the warning of Chrissie Maher, organizer of Plain English Campaign in the UK: ‘People are not just injured when medical labels are written in gobbledygook – they die. Drivers are not just hurt when their medicines don’t tell them they could fall asleep at the wheel – they are killed.’

Passage 2 · Q 14–26

Follow Your Nose

AAromatherapy is the most widely used complementary therapy in the National Health Service, and doctors use it most often for treating dementia. For elderly patients who have difficulty interacting verbally, and to whom conventional medicine has little to offer, aromatherapy can bring benefits in terms of better sleep, improved motivation, and less disturbed behaviour. So the thinking goes. But last year, a systematic review of health care databases found almost no evidence that aromatherapy is effective in the treatment of dementia. Other findings suggest that aromatherapy works only if you believe it will. In fact, the only research that has unequivocally shown it to have an effect has been carried out on animals.

BBehavioural studies have consistently shown that odours elicit emotional memories far more readily than other sensory cues. And earlier this year, Rachel Herz, of Brown University in Providence, Rhode Island, and colleagues peered into people’s heads using functional Magnetic Resonance Imaging (fMRI) to corroborate that. They scanned the brains of five women while they either looked at a photo of a bottle of perfume that evoked a pleasant memory for them, or smelled that perfume. One woman remembered how as a child living in Paris she would watch with excitement as her mother dressed to go out and sprayed herself with that perfume. The women themselves described the perfume as far more evocative than the photo, and Herz and co-workers found that the scent did indeed activate the amygdala and other brain regions associated with emotion processing far more strongly than the photograph. But the interesting thing was that the memory itself was no better recalled by the odour than by the picture. “People don’t remember any more detail or with any more clarity when the memory is recalled with an odour,” she says. “However, with the odour, you have this intense emotional feeling that’s really visceral.”

CThat’s hardly surprising, Herz thinks, given how the brain has evolved. “The way I like to think about it is that emotion and olfaction are essentially the same things,” she says. “The part of the brain that controls emotion literally grew out of the part of the brain that controls smell.” That, she says, probably explains why memories for odours that are associated with intense emotions are so strongly entrenched in us, because the smell was initially a survival skill: a signal to approach or to avoid.

DEric Vermetten, a psychiatrist at the University of Utrecht in the Netherlands, says that doctors have long known about the potential of smells to act as traumatic reminders, but the evidence has been largely anecdotal. Last year, he and others set out to document it by describing three cases of post-traumatic stress disorder (PTSD) in which patients reported either that a certain smell triggered their flashbacks, or that smell was a feature of the flashback itself. The researchers concluded that odours could be made use of in exposure therapy, or for reconditioning patients’ fear responses.

EWhether odour-linked memories can be eliminated by some kind of therapy remains to be seen. For now, Herz is working with patients who suffer from drug addiction. She is trying to discover whether a drug-related odour can be used as a cue to intensify drug cravings in the laboratory setting, in order to enable patients to deal with it, and thereby overcome the addictive pull of the drug itself. A drug-related odour could act as a cue to trigger a craving in patients in a controlled environment, in order to allow the craving to be overcome, and the patient to eventually end their addiction. If such methods prove to be successful, it will be the first time that a purely olfactory cue has been used therapeutically. “What’s exciting for me,” says Herz, “is that this would be a case where odour memory is being used to erase or attenuate emotional memories.”

FThe evidence suggests that odour-linked memories can be strong, but are they really more accurate than other kinds of memories? Research suggests not. Chris Miles, a psychologist at Bournemouth University, UK, and his colleagues tested whether adding an odour to events during a learning session affects memory. They found that it didn’t, and in a separate study, Miles found that even though people thought their memories of an event were clearer when the associated odour was present, they were not actually any more accurate. “People may have a metacognitive illusion when it comes to odour,” he says – in other words, they believe they are recalling more clearly when they are not.

GPerhaps the most compelling evidence that smell has direct access to the emotional memory centres comes from a study using people with a neurological condition called temporal lobe epilepsy. Normally when we recall an event, we can also remember where and when we learned something about it, as well as general information about the topic. But some people with temporal lobe epilepsy have an impaired ability to remember the source or context of a memory. It turned out that odour was no better than other cues at triggering these specific kinds of memories in epileptics, suggesting that the emotional tagging of odour memories is carried out by neural circuits that can be disrupted by seizures, in the same way as other circuits controlling memory sources.

Passage 3 · Q 27–40

Book Review: Musicophilia

Norman M. Weinberger reviews the latest work of Oliver Sacks on music.

AMusic and the brain are both endlessly fascinating subjects, and as a neuroscientist specialising in auditory learning and memory, I find them especially intriguing. So I had high expectations of Musicophilia, the latest offering from neurologist and prolific author Oliver Sacks. And I confess to feeling a little guilty reporting that my reactions to the book are mixed.

BSacks himself is the best part of Musicophilia. He richly documents his own life in the book and reveals highly personal experiences. The photograph of him on the cover of the book – which shows him wearing headphones, eyes closed, clearly enchanted as he listens to Alfred Brendel perform Beethoven’s Pathetique Sonata – makes a positive impression that is borne out by the contents of the book. Sacks’ voice throughout is steady and erudite but never pontifical. He is neither self-conscious nor self-promoting.

CThe preface gives a good idea of what the book will deliver. In it, Sacks explains that he wants to convey the insights gleaned from the “enormous and rapidly growing body of work on the neural underpinnings of musical perception and imagery, and the complex and often bizarre disorders to which these are prone.” He also stresses the importance of “the simple art of observation” and “the richness of the human context.” He wants to combine “observation and description with the latest in technology,” he says, and to imaginatively enter into the experience of his patients and subjects. The reader can see that Sacks, who has been practicing neurology for 40 years, is torn between the “old-fashioned” path of observation and the new-fangled, high-tech approach: He knows that he needs to take heed of the latter, but his heart lies with the former.

DThe book consists mainly of detailed descriptions of cases. Part I, “Haunted by Music,” begins with the strange case of Tony Cicoria, a nonmusical, middle-aged surgeon who was consumed by a love of music after being hit by lightning. He suddenly began to crave listening to piano music, which he had never cared for in the past. He started to play the piano and then to compose music, which arose spontaneously in his mind in a “torrent” of notes. How could this happen? Was the cause psychological? Or was it the direct result of a change in the auditory regions of his cerebral cortex? Electroencephalography (EEG) showed his brain waves to be normal in the mid-1990s, just after his trauma and subsequent “conversion” to music. There are now more sensitive tests, but Cicoria has declined to undergo them; he does not want to delve into the causes of his musicality. What a shame!

EPart II, “A Range of Musicality,” covers a wider variety of topics, but unfortunately, some of the chapters offer little or nothing that is new. For example, chapter 13, which is five pages long, merely notes that the blind often has better hearing than the sighted. The most interesting chapters are those that present the strangest cases. Chapter 8 is about “amusia,” an inability to hear sounds like music, and “dysharmonia,” a highly specific impairment of the ability to hear harmony, with the ability to understand melody left intact. Such specific “dissociations” are found throughout the cases Sacks recounts.

FTo Sacks’s credit, part III, “Memory, Movement and Music,” brings us into the underappreciated realm of music therapy. Chapter 16 explains how “melodic intonation therapy” is being used to help expressive aphasic patients once again become capable of fluent speech. In chapter 20, Sacks demonstrates the near-miraculous power of music to animate Parkinson’s patients and other people with severe movement disorders, even those who are frozen into odd postures. Scientists cannot yet explain how music achieves this effect.

GTo readers who are unfamiliar with neuroscience and music behaviour, Musicophilia may be something of a revelation. But the book will not satisfy those seeking the causes and implications of the phenomena Sacks describes. For one thing, Sacks appears to be more at ease discussing patients than discussing experiments. And he tends to be rather uncritical in accepting scientific findings and theories.

HIt’s true that the causes of music-brain oddities remain poorly understood. However, Sacks could have done more to draw out some of the implications of the careful observations that he and other neurologists have made. For example, he might have noted that the many specific dissociations among components of music comprehension, such as loss of the ability to perceive harmony but not melody, indicate that there is no music centre in the brain.

IAnother conclusion one could draw is that there seem to be no “cures” for neurological problems involving music. A drug can alleviate a symptom in one patient and aggravate it in another or can have both positive and negative effects in the same patient. Treatments mentioned seem to be almost exclusively antiepileptic medications, which “damp down” the excitability of the brain in general; their effectiveness varies widely.

JFinally, in many of the cases described here the patient with music-brain symptoms is reported to have “normal” EEG results. Although Sacks recognises the existence of new technologies, among them far more sensitive ways to analyse brain waves than the standard neurological EEG test, he does not call for their use. In fact, although he exhibits the greatest compassion for patients, he conveys no sense of urgency about the pursuit of new avenues in the diagnosis and treatment of music-brain disorders. This absence echoes the book’s preface, in which Sacks expresses fear that “the simple art of observation may be lost” if we rely too much on new technologies. He does call for both approaches, though, and we can only hope that the neurological community will respond.

Questions 1–6True / False / Not Given

Do the following statements agree with the information given in Reading Passage 1?

Write TRUE, FALSE or NOT GIVEN.

TRUEif the statement is true
FALSEif the statement is false
NOT GIVENif the information is not given in the passage
1In marketing area, the spread of Plain English can generate economic benefit.
2Because doctors tend to use jargon when they talk with patients, thereafter many patients usually get confused with medicine dose.
3After successive election over U.S president Jimmy Carter, the effect of Plain English Campaign is less distinctive than that of the previous one.
4The Plain English campaigner has a problem of talking with the officials.
5Work check is made regularly by the judge in the court scenario.
6Compared with the situation of the past, consumers are now facing less intensity of label reading pressure in a supermarket in America.
Questions 7–13Summary Completion (max 3 words)

Complete the following summary. Use NO MORE THAN THREE WORDS from the passage for each answer.

Campaigners experienced a council renting document full of strange 7 of housing in terms of an Act. They are anxious in some other field, for instance, when reading a label of medicine, there was an obvious 8 for patients.

Another notable field was on 9 products, it not only additionally cost buyers but caused 10, thus writer should regard himself as a 11. However, oppositions against the Plain English Campaign under certain circumstances, e.g. 12 language had been embellished as an accurate language used in the 13.

Questions 14–18Paragraph Heading Matching (i–ix)

Match each paragraph heading to the correct paragraph (A, C, D, E, G).

i Remembering the past more clearly   ii Bringing back painful memories
iii Originally an alarm signal   iv The physical effects of scent versus image
v Checking unreliable evidence   vi Reinforcing one sense with another
vii Protection against reliving the past   viii The overriding power of sight and sound
ix Conflicting views

Examples: Paragraph B → iv  |  Paragraph F → v

14Paragraph A
15Paragraph C
16Paragraph D
17Paragraph E
18Paragraph G
Questions 19–26Multiple Choice (A–D)

Choose the correct letter, A, B, C or D.

19The review of health care databases found
Aaromatherapy is effective for dementia patients.
Blittle evidence that aromatherapy works for dementia.
Caromatherapy is purely effective if tested on animals only.
Ddoctors should use more complementary therapies.
20In the perfume study by Rachel Herz, participants who smelled the perfume
Aactivated stronger emotional brain regions than when viewing the photo.
Bcould recall more details of the memory than from the photo.
Cshowed no difference in brain activity compared to the photo.
Dremembered more clearly and with more precision.
21Herz explains that the link between smell and emotion is due to
Alearned behaviour from childhood.
Bcultural associations with certain smells.
Cthe structure of the brain and its evolutionary development.
Dthe complexity of the olfactory system.
22What is Herz currently researching?
Athe use of aromatherapy to treat anxiety disorders
Busing odour cues to help patients overcome drug addiction
Cwhether PTSD can be cured through smell therapy
Dthe accuracy of olfactory memories versus visual memories
23According to Chris Miles, odour-triggered memories are
Aalways more accurate than visual memories.
Bless emotionally intense than other memories.
Cnot actually more accurate, despite feeling that way.
Dmore accurate only in people with epilepsy.
24The study with temporal lobe epilepsy patients showed that
Aodour had no special advantage over other cues in triggering contextual memories.
Bepileptics are more sensitive to smell than healthy people.
Csmell is the most direct path to emotional memory in all people.
Demotional tagging of memories is unique to the olfactory system.
25The main claim of Vermetten’s research is that
APTSD patients always experience smell-triggered flashbacks.
Bsmells can trigger traumatic flashbacks and might be used in therapy.
Canecdotal evidence is more reliable than clinical evidence for smell therapy.
Dexposure therapy should not use odour cues.
26What is Rachel Hertz’s conclusion?
AThe area of the brain which activates emotion has the same physiological structure as the part controlling olfaction.
BWe cannot depend on smell, and people have more confidence in sight and spoken or written words.
COdours can recall real memories even after the perfume-bottle experiment.
DSmell has proved its therapeutic effect over a long time span.
Questions 27–30Multiple Choice (A–D)

Choose the correct answer.

27Why does the writer have a mixed feeling about the book?
AThe guilty feeling made him so.
BThe writer expected it to be better than it was.
CSacks failed to include his personal stories in the book.
DThis is the only book written by Sacks.
28What is the best part of the book?
Athe photo of Sacks listening to music
Bthe tone of voice of the book
Cthe autobiographical description in the book
Dthe description of Sacks’ wealth
29In the preface, what did Sacks try to achieve?
Amake a herald introduction of the research work and technique applied
Bgive a detailed description of various musical disorders
Cexplain why he needs to do away with the simple observation
Dcombine old and new approaches to understanding music and the brain
30What is disappointing about Tony Cicoria’s case?
AHe refuses to have further tests.
BHe can’t determine the cause of his sudden musicality.
CHe nearly died because of the lightning.
DHis brain waves were too normal to show anything.
Questions 31–36Yes / No / Not Given

Do the following statements agree with the views of the writer in Reading Passage 3?

Write YES, NO or NOT GIVEN.

YESif the statement agrees with the views of the writer
NOif the statement contradicts the views of the writer
NOT GIVENif it is impossible to say what the writer thinks
31It is difficult to give a well-reputable writer a less than totally favorable review.
32Beethoven’s Pathetique Sonata is a good treatment for musical disorders.
33Sacks believes technological methods is of little importance compared with traditional observation when studying his patients.
34It is difficult to understand why music therapy is undervalued.
35Sacks held little skepticism when borrowing other theories and findings in describing reasons and notion for phenomena he depicts in the book.
36Sacks is in a rush to use new testing methods to do treatment for patients.
Questions 37–40Sentence Endings (A–F)

Complete each sentence with the correct ending, A–F, below.

37The content covered dissociations in understanding between harmony and melody
38The study of treating musical disorders
39The EEG scans of Sacks’ patients
40Sacks believes testing based on new technologies
Ashow no music-brain disorders.
Bindicates that medication can have varied results.
Cis key for the neurological community to unravel the mysteries.
Dshould not be used in isolation.
Eindicate that not everyone can receive a good education.
Fshow a misconception that there is a function centre localised in the brain.